F.A.Q

    GENERAL INFORMATION & SERVICES
  • 01What types of financial services does Tamawal® offer?

    Tamawal® offers various types of financial services, including personal loans, credit cards, car financing, and real estate financing.

  • 02Can you provide an overview of Tamawal®'s product range?

    Tamawal®'s product range includes personal loans, credit cards, car financing, and real estate financing.

  • 03Is Tamawal® available only in Saudi Arabia or in other countries as well?

    Tamawal® is currently available in Saudi Arabia.

  • PROCESS & PROCEDURES
  • 04How does Tamawal® assist customers in obtaining financing?

    Tamawal® acts as a digital financial intermediary, connecting customers with licensed financial institutions to facilitate the process of obtaining financing in a convenient and cost-effective manner.

  • 05What are the steps to register and access Tamawal®'s services?

    To register and access Tamawal®'s services, you can provide your information through the registration form on their website. Once registered, you will receive notifications and updates about their services.

  • SECURITY & PRIVACY
  • 06How does Tamawal® ensure customer privacy and data security?

    Tamawal® respects and protects customer privacy and maintains a secure environment for data and information.

  • PARTNERSHIPS & CONNECTIVITY
  • 07How does Tamawal® connect customers with multiple financial institutions?

    Tamawal® has partnerships with various financial institutions, enabling them to connect customers with multiple options for financing.

  • 08Which banks does Tamawal® work with for financial transactions?

    Tamawal® works with a network of licensed financial institutions, including [list of banks], for financial transactions.

  • CUSTOMER SUPPORT
  • 09How does Tamawal® prioritize customer satisfaction and address complaints or suggestions?

    Tamawal® prioritizes customer satisfaction and has mechanisms in place to address complaints and suggestions. They have dedicated customer support channels to assist customers.

  • 10Can you provide information about Tamawal®'s customer support channels?

    Tamawal®'s customer support can be reached via email at info@tamawal.sa or by phone at (+966) 011 512 3870 or (+966) 800 100 0276.

  • REGULATION & COMPLIANCE
  • 11Is Tamawal® regulated by the Saudi Arabian Central Bank?

    Yes, Tamawal® is regulated by the Saudi Arabian Central Bank.

  • ADDITIONAL INFORMATION
  • 12Can you provide information about Tamawal®'s mission and values?

    Tamawal®'s mission is to provide multiple options for obtaining the best financing offers, and their values include respecting customer privacy and providing a trusted and secure environment for financial transactions.

  • COMPLIANCE WITH SHARIA LAW
  • 13Is Tamawal®'s financing model compliant with Sharia law?

    Tamawal® follows a financing model that is in accordance with Sharia law, ensuring that its services are compliant with Islamic principles.